How do you know?
Concourse is a consulting and analysis firm that closes a critical reporting gap.
Most organizations have extensive data on how people behave online and across their operations. But in live and shared settings, they often have far less evidence of how their audiences behaved.
Concourse examines behavioural signals before, during, and after those experiences. We turn those patterns into practical evidence of what audiences did, what their behaviour revealed, and which moments had the greatest impact.
That gives leaders and event teams a clearer understanding of what their investment produced, the value the experience created, and how to generate a stronger return next time.
Learn what your audience data could revealAudience Behaviour Intelligence
For organizations that need to understand whether their audience experiences are working ... and why.
Concourse can help answer questions like:
Which moments
changed audience behaviour?
Which moments
created the strongest
response?
Where did attention,
energy, or momentum
change?
What did audience
behaviour reveal about
interest, hesitation,
or drop-off?
What should be
repeated, refined,
or reimagined to
improve ROE?
Our work applies across audience settings, including:
Events
Executive
presentations
Podcasts
Conferences
Sports
Campaigns
Investor
relations
Founded by Liam Scott
Concourse was founded by Liam Scott, bringing together 25+ years in audience experience, executive communications, event strategy, and behavioural interpretation.
Engagement is interpretation.
Behaviour is evidence.”